UPDATES AND NEW INSTALLATION OF THE SOFTWARE

SOFTWARE UPDATES

There is no charge for software updates to your current product. Once you have a copy of SmartMan software installed, you do not come to this site to update your product

TO UPDATE PRODUCT PURCHASED BEFORE 1 JANUARY 2015: Plug your manikin into your computer, connect the computer to the internet, then start the software. A window called the "Version Check" will appear in the lower right part of the window. If there is an update to your product you will be given the option to update or not.

TO UPDATE PRODUCT PURCHASED AFTER 1 JANUARY 2015: You do NOT need to connect the manikin to do this. Connect to the internet. Start the SmartMan software. Click on the update button which is on the right side of the window. If there is an update, it will give you an option to install it. To install the update click on the Download Button. If there are several updates, each update will be installed in order.

CLEAN INSTALL

If you need to install the software again, or if you want to install the SmartMan software onto a different computer, do the following.

CLEAN INSTALL FOR PRODUCT PURCHASED BEFORE 1 JANUARY 2015: Scroll below and select the link for your product. Click on the link below to get the downloaded. Once downloaded you will have to correctly install the software. Once it is installed, run the update procedure described above.

CLEAN INSTALL FOR PRODUCT PURCHASED AFTER 1 JANUARY 2015: go the email which was sent to you. This contains your key code and a link to your software. Download the software, double click on the icon to start it. Click on the update button.

HARDWARE-SOFTWARE COMPATIBILITY

Your hardware (the manikin) must be set up to run with the specific software which you have purchased. If you have not upgraded your hardware to run at least to the 2010 Guidelines some upgrades will not work. If you are not sure which software you are running, click here and look at the pictures to help you determine which you are running. Determine when you purchased the product and the product name.

UPDATES AFTER 1 March 2015.
These products will automatically install without the need to set up the USB driver. The software download is on the link in the email you received. Download the software, run the installer. Then click the update button.

There is no link to the latest software from the website. If you do not have the original email with the download link, please send us an email with you product name and the purchaser. Email us.

UPDATES BEFORE 1 March 2015
The first time SmartMan, Airway SmartMan or Megacode are installed on a computer, the USB driver has to be installed correctly See the section on manuals for details on how to point the operating system to the driver.

UPDATE: See above and below for information on how to update your software. In order to UPGRADE (not update) your products to the latest version released 1 Jan 2015, you must contact SmartMan for special setup instructions Email us..

UPDATES FOR SmartMan Infant (Baby and Neonate)
This covers both SmartMan Baby and SmartMan Neonate products. Scroll down this page and click the appropriate link below to install a new copy of the software.

Once the software is on your computer, start the software when connected to the internet, the software will give you an option if an upgrade is available.
Products released after 1 January 2015. A list of these products is here. If you are not sure, which image looks like the Menu in your product. Click here. Which Products: SmartMan, Airway SmartMan, Megacode
For information on what happens when the software is downloaded, go here >>>
On first installation, this software must be activated, see more here >>>		 SmartBaby, SmartMan Infant Baby, SmartMan Infant Neonate

Downloads (Products purchased before 1 Jan 2015)

Name/Link Instructions More Information
SmartMan
LINK

Click on the link to the left to download software for SmartMan. The current version is 5.3.

Technical information on this update is here.

The current Version is 5.3.3. When connected to the internet it automatically checks to see if it is the latest version. Then you are given the option to update or not.

Download this version to install SmartMan on a different computer. Then update it.
SmartMan Airway
LINK

Click on the link to the left to download software for SmartMan. Version 5.3.

Technical information on this update is here.

This version will auto detect if an update is required. The computer must be on line for this to be done.
Older Manikins: IF purchased before 2011 cannot be upgraded, contact us.
SmartMan Megacode
LINK

Click on the link to the left to download software for Megacode software; v1.1

Your must have an Airway SmartMan system that has been enabled for Megacode to run this software.

SmartMan Megacode ROC
LINK		 Click on the link to the left to download software for Megacode ROC software. Resuscitation Outcomes Consortium (ROC) supports a CPR protocol with continuous chest compressions with a low volume intubation on a non-intubated patience. To perform this protocol with feedback, your manikin lungs need to have been modified. If you have a ROC enhanced lung system then download this software.
SmartMan ROC
LINK

Click on the link to the left to download software for ROC software.

 Resuscitation Outcomes Consortium (ROC) supports a CPR protocol with continuous chest compressions with a low volume intubation on a non-intubated patience. To perform this protocol with feedback, your manikin lungs need to have been modified. If you have a ROC enhanced lung system then download this software.
SmartMan Infant - Baby
LINK		 Click on the link to the left to download software for SmartManNeonatev2.0.9

When connected to the internet, start the software and wait a few seconds. In the bottom right of the screen it will checks to see if it is the latest version. Then you are given the option to update or not.

Download this version to install SmartMan on a different computer. Then update it.
SmartMan Infant - Neonate
LINK		 Click on the link to the left to download software for SmartManNeonatev2.0.9

When connected to the internet, start the software and wait a few seconds. In the bottom right of the screen it will checks to see if it is the latest version. Then you are given the option to update or not.

Download this version to install SmartMan on a different computer. Then update it.
Quality Control QCI
LINK		 This is stand alone software. It does not require a connection to the manikin. You must have an internet connection at all times. Your results files must be linked to the QCI program. Contact us to do this. Contact us.

Activate

For product purchased after 1 January 2015 there is no need to activate product.

TO ACTIVATE: Your SmartMan will be activated when you register your first person. Connect to the internet, Login to SmartMan, Click the register button, fill in the form and submit.

YOU MUST HAVE A KEY CODE! IF YOU DO NOT HAVE A KEY CODE, please contact us: Tel: 877 774-4323 or 805 636-9310; Email: info@ambusmartman.com.

We will need to following information: Name of the Contact Person, Email of the Contact Person, Telephone of the Contact Person

If you have access to the V4EMS or Ambu invoice that came with your SmartMan, the following information will help us: Bill To Number (Upper Left), Customer Number (Upper Left)

This information will allow us to fully activate the account and send you the required Key Code right away.

When Downloaded Then What

Download: When you click on the link above, your browser will ask whether to save or run the software. You can do either.

The Downloaded File: You can save the downloaded file to a memory stick if you wish. You can use the downloaded file to install SmartMan on multiple machines.

Install / Update: The file is a self-extracting zip file. If you saved it, double click on the file when it has downloaded.

This will install SmartMan onto your machine. If you already had a version of SmartMan running it will upgrade that version. Go here for information on the file structure.

What Happens: Installation will copy all of the program files necessary to run the program. All of your data from previous tests will remain on your hard drive. It will not erase these.

For major upgrades, SmartMan will create a new subdirectory under the version number. This will mean that on login you will not see the existing login names. To see those logins and to see the data appear (their results), you must copy all of the login files to the new subdirectory.